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Top 5 AI & Automation Applications You Should Be Using In 2024

Jamie Bykov-Brett Jamie Bykov-Brett · 03 September 2024 · 2 min read
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AI tools are evolving rapidly, and it can be hard to know where to focus. Here are five that genuinely earn their place in a modern workflow.

1. ChatGPT Plus: The Swiss Army knife of AI chat

ChatGPT Plus is far more than a standard chatbot. It acts as an on-demand assistant for everything from content drafting to customer support, and the responses actually sound like a human wrote them.

2. Make: For when you need to automate the un-automatable

Make lets you connect apps and build automated workflows without writing a line of code. Snap together the tools you already use and let the workflow run itself, no technical background required.

3. Zapier: The digital puppeteer

Zapier lets your apps talk to each other without you acting as the go-between. While Make and Zapier perform similar tasks, Zapier connects to more applications and handles tasks that require code better, making it the stronger option for complex automations.

4. Fathom: Because life's too short for rubbish meeting notes

Fathom records your meetings and surfaces the highlights so nothing gets missed. Instead of scribbling frantically, you can stay focused on the conversation and review the summary afterwards.

5. Chatbase: Your 24/7 customer service superhero

Chatbase lets you build a chatbot that genuinely understands what your customers are asking. Trained on your own business content, it delivers accurate responses around the clock.

Five tools that will have you automating efficiently and impressing your colleagues. Start with one and build from there.

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Jamie Bykov-Brett

Jamie Bykov-Brett

Listed as one of Engatica's World's Top 200 Business and Technology Innovators, Jamie is an AI and automation consultant who helps organisations move from curiosity to confident daily use. As founder of Bykov-Brett Enterprises and co-founder of the Executive AI Institute, he designs AI upskilling programmes that have delivered 86% daily adoption rates and a 9.7/10 NPS. His work sits at the intersection of technology implementation and human development, with a focus on responsible governance, practical tooling, and making AI accessible to every level of an organisation.

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